Maker's Watch Knot オフィシャルWEBサイト

Thank you for accessing Maker's Watch Knot. If you have any questions, please look below first.

About watch, inquiries and about the service, warranty, such as questions about the repair,
please feel free to contact us from the form below.
* For repair, please be sure to read this page in advance.
We will contact you by staff in charge of it.
You can make a contacts through e-mail (info@knot-designs.com) (Regarding these hours, please see below).

In addition, interviews and inquiries of new dealings is this e-mail address (btob@knot-designs.com).

We aim to respond quickly, but there is a case depending on the contents be unable match or if your answer to get time to reply.
In addition, in the case of Saturdays, Sundays, and holidays and each holiday period, we will turn your answer than the next business day. Please acknowledge it beforehand.

[Telephone and e-mail Contact Hours]
□ delivery of Inquiry
Opening hours: 10:00 to 18:00 (Saturdays, Sundays, and holidays, our designated regular holiday vacation)

□ Inquiries about products
Opening hours: 10:00 to 18:00 (Saturdays, Sundays, and holidays, our designated regular holiday vacation)

□ repair and product defects and exchange related to Contact Us
Opening hours: 11:00 to 18:00 (Saturdays, Sundays, and holidays, our designated regular holiday vacation)

[About cancel or modify your order]
You cannot cancel or change items after finishing your order, as well as change and quantity, color, and size of the product, you change the payment method.
Before "final order", please consider well your order.

If you have any questions relating to our company and services,please use the form below to contact us.
Or you can contact us by email (info@knot-designs.com).